NRPF Connect service level

One access account for a local authority with under 30 active referrals, under 25 financially supported cases, across all service areas (adults, families & leaving care):

• Access to NRPF Connect
• Instant digital status look-up
• Evidencing pressures
• Practice bulletins and updates
• IT trouble-shooting
• Case advice and support
• Up to 10 user accounts for the council
• Training for nominated staff
• Initial implementation and data upload

One access account for a local authority with 30+ referrals and 25+ financially supported cases across all service areas:

• Access to NRPF Connect
• Instant digital status look-up
• Evidencing pressures
• Practice bulletins and updates
• IT trouble-shooting
• Case advice and support
• Unlimited user accounts
• Unlimited training
• Unlimited implementation assistance (new teams)
• Bespoke training/ support on data monitoring

Two access accounts (each service area has its own account):

• Access to NRPF Connect
• Instant digital status look-up
• Evidencing pressures
• Practice bulletins and updates
• IT trouble-shooting
• Case advice and support
• Unlimited user accounts
• Unlimited training
• Unlimited implementation assistance (new teams)
• Bespoke training/ support on data monitoring
• Separate access between two service areas

Three access accounts (each service area has its own account):

• Access to NRPF Connect
• Instant digital status look-up
• Evidencing pressures
• Practice bulletins and updates
• IT trouble-shooting
• Case advice and support
• Unlimited user accounts
• Unlimited training
• Unlimited implementation assistance (new teams)
• Bespoke training/ support on data monitoring
• Separate access between all service areas